Cookie Policy

1. What Are Cookies

Cookies are small text files stored on your device when you visit a website. They help us keep you logged in, remember your preferences, and understand how you use the platform.

2. Cookies We Use

• Essential / Session Cookies: Required for the platform to function — including keeping you logged in and maintaining your session securely. These cannot be disabled.
• Analytics Cookies: Help us understand how users interact with the platform so we can identify issues and improve features. Data is aggregated and anonymized.
• Preference Cookies: Remember your settings such as dismissed banners, onboarding state, and display preferences.
• Functional Cookies: Support features like auto-fill, demo mode, and referral tracking.

3. Third-Party Cookies

Some features may use third-party services (e.g., analytics providers) that set their own cookies. These providers have their own privacy policies and we encourage you to review them.

4. User Consent

When you first visit WebVoltCRM, a cookie consent banner will appear. You may:

• Accept: Allow all cookies including analytics and preference cookies.
• Decline: Only essential cookies will be used. Some features may be limited.
• Learn More: View this policy before deciding.

Your preference is stored in your browser and can be changed at any time by clearing your browser's local storage or cookies.

5. Cookie Retention

Essential session cookies expire when you close your browser. Preference and analytics cookies may persist for up to 12 months.

6. Managing Cookies

You can manage or delete cookies at any time through your browser settings. Note that disabling essential cookies will prevent you from using the platform. Most browsers allow you to view, delete, and block cookies via their settings menu.

7. Contact

For cookie-related questions, contact us at info@webvoltcrm.com.