Connected Channels
Manage how your business receives messages
Connect your messaging channels so customers can reach you directly.
Connections
Manage your communication channels and prepare them for live connection.
Your Setup Guide
0 of 4 steps complete — start with Step 1 below
This lets you text customers from your dashboard — so you never miss a message.
After this: Add Website Chat
Setup Score: 0% Complete
0 of 4 items ready
Next: Connect your first channel — SMS is the best place to start.
At least one channel connected
Connect SMS, Email, Facebook, Instagram, or Website Chat
SMS or Email connected
Customers need a way to reach you directly
Message routing enabled
Conversations will flow into your inbox automatically
AI auto-response enabled
AI responds to customers so you never miss a lead
AI Mode is ON. When you go live, AI will automatically reply to customers, send follow-ups, and handle bookings — no action needed from you.
0 of 5 channels connected
Connect a channel to start receiving messages
Connect your business page messages here
Bring Instagram customer messages into your inbox
Reply to customer emails from one place
SMS
Not ConnectedSend and receive customer texts from the app
Website Chat
Not ConnectedCapture chat messages from your website directly into Conversations
All connected channels route messages to your Conversation Center automatically.
Real OAuth integrations will be activated soon — your settings will carry over.